DOCS LLMs

Deactivate Device

Deactivate Device

Deactivates a device, releasing its seat for use elsewhere.

POST /api/v1/products/{slug}/licenses/{key}/deactivate

Try it in the Interactive API Docs →

When to Use

  • User wants to transfer license to another device
  • App uninstall (best effort)
  • "Deactivate this device" settings option
  • Before hardware changes that alter device ID

Path Parameters

Parameter Required Description
slug Yes Product slug (e.g., my-app)
key Yes License key

Request Body

Parameter Required Description
device_id Yes The device to deactivate

Example Request

curl -X POST https://licenseseat.com/api/v1/products/my-app/licenses/XXXX-XXXX-XXXX-XXXX/deactivate \
  -H "Authorization: Bearer pk_live_xxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{"device_id": "057b55c8-1234-5678-abcd-123456789abc"}'

Response

{
  "object": "deactivation",
  "activation_id": 123,
  "deactivated_at": "2024-01-15T12:00:00Z"
}

Response Fields

Field Description
activation_id ID of the deactivated activation
deactivated_at Timestamp of deactivation

Error Codes

Code HTTP Meaning
not_found 404 No active activation for this device
license_not_found 404 License key doesn't exist
revoked 422 License revoked, activations already disabled
suspended 422 License suspended
expired 422 License expired

Deactivation Scenarios

User-Initiated

  • "Transfer to another computer" button
  • Account settings in web portal
  • In-app device management

Automatic

  • App uninstall handler (network permitting)
  • User logout
  • Before hardware upgrades

Handling Failures

If deactivation fails (e.g., network error during uninstall):

  • Seat remains consumed until manually cleared
  • Users can deactivate via LicenseSeat customer portal
  • Admins can deactivate via dashboard
  • Auto-release after inactivity (if configured)

See Also